Lifetime Concierge Support

As an Elegan owner, you are granted lifetime access to our in-house Concierge team. This is not a call center; it is your direct line to the experts who understand our systems and your needs.

Whether you have a question about performance optimization, a technical inquiry, or wish to discuss future upgrades, your Concierge is your personal and enduring point of contact. We are dedicated to ensuring your system delivers the uncompromised, "fine luxury" experience you expect, for life.

  • Priority Concierge Email: info@elegansystems.com
  • Priority Concierge Text Line: 1-720-324-7026

2-Year Elegan Warranty

As a foundation of our commitment, every Elegan system is protected by a comprehensive 2-Year Full Warranty, covering all parts and labor.

We stand behind the artisan's signature on your chassis. This warranty is our promise that your system is free from any defects in materials or our meticulous workmanship. Should an issue arise, our team will resolve it with the precision and care with which your system was built.

Our Warranty Covers:

  • Defects in all components supplied by Elegan.
  • The artisan's workmanship and assembly.
  • Labor costs associated with any covered repair.

Our Warranty Does Not Cover:

  • Damage from accidents, misuse, or unauthorized modifications.
  • Damage caused by liquid, power surges, or natural disasters.
  • Software-related issues (such as viruses or third-party conflicts).
  • Normal wear and tear.

30-Day Full Guarantee

We are confident that your Elegan system will exceed your highest expectations. We want you to share that confidence. From the day your system arrives, you have 30 days to ensure it is the perfect fit for your home, studio, or workflow.

If you are not completely satisfied with your "discerning choice", please contact your Concierge to arrange a seamless return.

The Elegan name is our promise of "Uncompromised Performance" and "Meticulous Craftsmanship". Our support is no different. We are honored to have you as a client.

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